Frequently Asked Questions

Everything you need to know about your Cosmody experience.

Are Cosmody products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, and we only work with suppliers who uphold these same ethical standards.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-21 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products within 30 days of delivery for a full refund or exchange.

Are your beauty products safe for sensitive skin?

Most of our products are formulated to be gentle and hypoallergenic. However, we recommend checking the full ingredient list on each product page and performing a patch test before regular use.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.